Privacy Policy

1. Introduction

Shenzhen Zhenghe Intelligent Control Co., Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (robotics.zhinno.com) or engage with our products and services. As a B2B manufacturer of high-precision robotic actuators, we value the trust you place in us.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

• Personal Identity Information: Name, job title, and company name.
• Contact Data: Official email address, phone number, and physical business address.
• Technical Data: IP address, browser type, operating system, access times, and referring website addresses (captured via standard server logs).
• Business Inquiry Data: Specific product requirements, project details, torque specifications, and customization requests shared via our quote forms.

3. How We Use Your Information

We use the information we collect or receive to:

• Facilitate Business Transactions: To process price quotes, technical consultations, and manage orders for our ZHR-H and ZHR-P series motors.
• Communicate with You: To send you product updates, technical specifications, and respond to your inquiries via email or phone.
• Improve Our Services: To analyze website usage trends and improve user experience.
• Legal Compliance: To comply with applicable laws and regulations, including export control and trade compliance.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., logistics partners, email service providers), so long as those parties agree to keep this information confidential.

5. Data Security

We utilize administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. International Data Transfers

As a company based in China serving a global market, your information may be transferred to, stored, and processed in China. By using our website and providing us with your information, you consent to this transfer, processing, and storage of your information in China.

7. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at: